Get in touch
We would love to hear from you. Either give us a call, drop us an email, or complete the form below and we’ll be in touch.
Making a Complaint
If you are unhappy with our service
If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:
Quilter Financial Planning Complaints Department
Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY
Email: QFPcomplaints@quilter.com
Tel: 0191 241 0700
You can find out more information by visiting the Quilter Financial Planning website: https://quilterfinancialplanning.co.uk/contacts/
If you cannot settle this complaint with us, you may be entitled to refer it to the Financial Ombudsman Service www.financialombudsman.org.uk
Unit 4, Ground Floor
5 Kings Mount
Ramparts Business Park
Berwick-Upon-Tweed
TD15 1TQ